Polycultural Immigrant and Community Services

Site: Mississauga Office

Service: Polycultural Immigrant and Community Services, Mississauga Office

Record #: PEL0517
Last Full Update: 28 Jul 2022

Contact Information

Office Phone 905-403-8860
Toll Free Phone 1-844-493-5839
Fax 905-823-6760
E-Mail info@polycultural.org
Website www.polycultural.org
Social Media Facebook Facebook, Twitter Twitter

Agency Information

Legal Status (50) Non Profit
Funding United Way - United Way Greater Toronto

Description and Service Details

Description (Service) COVID19 -- all offices are open for appointments, services are offered remotely over the phone, zoom, email
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Settlement services -- needs assessment, information and referral to community and social services
  • support with finding housing, child care, registering children in school and health care
  • help filling out government forms including housing and immigration sponsorship forms
  • help with connecting to language classes
  • workshops to reduce stress of adjusting to Canadian culture
Supportive counselling -- provides short-term counselling for difficulties adjusting to life in Canada and assistance in overcoming challenges

Peel Halton Integrated Services Reception Centre

Resettlement Assistance Program (RAP) -- needs assessment, including emergency needs
  • life skills support including orientation in clients' language on a variety of topics, such as federal and provincial programs and services, health care issues, managing money, education system, family life, employment
  • referrals to community services and other settlement programs
  • assistance with searching for, viewing, selecting, and moving into permanent accommodations
Commissioner of Oaths -- for verifying documents

Language Instruction for Newcomers to Canada (LINC) in English, upon assessment by Ach─ôv -- see separate entry,

Settlement Workers in Schools (SWIS) -- assists newcomer students and their families with settling into schools and the community
  • outreach program based in elementary and secondary schools from mid-August to end of June
Youth Achievers
  • after school activities for children 6-12 years including coding, robotics and life skills
  • other programs for youth include Homework Club, and Youth Job Connection, see separate entry
Seniors Organized and Supported Program (NHSP)
  • increases social participation and inclusion of seniors in their communities
  • activities led by seniors' leadership groups brought together from the local community
  • activities include physical and mental wellness sessions such as yoga, meditation, Share Your Talents, gardening, painting and community exploration trips
Hours Mon-Fri 8:30 am-4:30 pm; also by appointment Mon 4:30-6 pm
Areas Served Halton Region ; Peel Region
Boundaries RAP -- Peel and Halton regions * other services southwest Mississauga -- Hwy 401 (north) to Queen Elizabeth Way (south), Winston Churchill Blvd (west) Hurontario Rd (east)
Eligibility All newcomers including permanent residents and Convention refugees; RAP -- government assisted refugees

Residency Requirements: RAP -- Peel and Halton regions; other services southwest Mississauga -- Hwy 401 (north) to Queen Elizabeth Way (south), Winston Churchill Blvd (west) Hurontario Rd (east)

Application Call for information; Resettlement Assistance Program (RAP) -- by referral
Languages Arabic, Cantonese, English, French, Mandarin, Punjabi, Russian, Spanish, Ukrainian, Urdu
Fees Service - for Commissioner of Oath ; None - for Settlement Services

Site Information

Located In Community Mississauga
Address & Map
Sheridan Centre, 2225 Erin Mills Pkwy
Mississauga, ON
Canada L5K 1T9
View Google Map
Intersection Erin Mills Pkwy and Queen Elizabeth Way
Mailing Address Sheridan Mall; Box 210, 2225 Erin Mills Pkwy 
Mississauga, ON 
Canada L5K 1T9
Physical Access Designated parking at entrance ; wheelchair accessible automatic main entrance ; easy access to elevator ; wheelchair accessible washroom, assistance needed with door

Agency Overview

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