Polycultural Immigrant and Community Services

Site: Mississauga Office

Service: Polycultural Immigrant and Community Services, Mississauga Office

Record #: PEL0517
Last Full Update: 21 Dec 2023

Contact Information

Office Phone 905-403-8860
Toll Free Phone 1-844-493-5839
E-Mail info@polycultural.org
Website www.polycultural.org
Social Media Facebook Facebook, Twitter Twitter

Agency Information

Legal Status (50) Non Profit
Funding United Way - United Way Greater Toronto

Description and Service Details

Description (Service) Offices are open, preferably by appointment; services are offered in-person and remotely over the phone and by Zoom

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Settlement Services
  • assessments and referrals
  • supportive counselling for youth, families and women
  • Commissioner of Oath services
  • sessions on topics such as housing, education, health care, social assistance, legal assistance, citizenship, professional licensing and job search
Peel Halton Integrated Services Reception Centre

Resettlement Assistance Program (RAP) -- needs assessment, including emergency needs
  • life skills support including orientation in clients' language on a variety of topics, such as federal and provincial programs and services, health care issues, managing money, education system, family life, employment
  • referrals to community services and other settlement programs
  • assistance with searching for, viewing, selecting, and moving into permanent accommodations
Language Instruction for Newcomers to Canada (LINC) in English, upon assessment by Ach─ôv -- see separate entry,

Multicultural Settlement and Education Partnership in Schools (MSEP) -- assists newcomer students and their families with settling into schools and the community

Youth Achievers
  • after school activities for children 6-12 years including coding, robotics and life skills
  • other programs for youth include Homework Club, and Youth Job Connection, see separate entry
Seniors Organized and Supported Program (NHSP)
  • increases social participation and inclusion of seniors in their communities
  • activities led by seniors' leadership groups brought together from the local community
  • activities include physical and mental wellness sessions such as yoga, meditation, Share Your Talents, gardening, painting and community exploration trips

Winter clothing items needed; to make a donation or for more information email Hosni Qadah: hqadah@polycultural.org

Orangeville location at 15 Brenda Blvd, Orangeville, ON, L9W 3Y5, 416-583-3800
Hours Mon-Fri 9 am-5 pm
Areas Served Halton Region ; Peel Region
Boundaries RAP -- Peel and Halton regions * other services southwest Mississauga -- Hwy 401 (north) to Queen Elizabeth Way (south), Winston Churchill Blvd (west) Hurontario Rd (east)
Eligibility All newcomers including permanent residents and Convention refugees; RAP -- government assisted refugees

Residency Requirements: RAP -- Peel and Halton regions; other services southwest Mississauga -- Hwy 401 (north) to Queen Elizabeth Way (south), Winston Churchill Blvd (west) Hurontario Rd (east)
Application Call for information; Resettlement Assistance Program (RAP) -- by referral
Languages Arabic, Cantonese, English, French, Mandarin, Punjabi, Russian, Spanish, Ukrainian, Urdu
Fees Service - for Commissioner of Oath ; None - for Settlement Services

Site Information

Located In Community Mississauga
Address & Map
Sheridan Centre, 2225 Erin Mills Pkwy
Mississauga, ON
Canada L5K 1T9
Intersection Erin Mills Pkwy and Queen Elizabeth Way
Mailing Address Sheridan Mall; Box 210, 2225 Erin Mills Pkwy 
Mississauga, ON 
Canada L5K 1T9
Physical Access Designated parking at entrance ; wheelchair accessible automatic main entrance ; easy access to elevator ; wheelchair accessible washroom, assistance needed with door

Categories and Classification

HCSD Main Heading Child / Family Services ; Community Programs ; Government / Legal ; Newcomers ; Older Adults ; Sports / Recreation ; Youth
HCSD Sub Heading All Sports ; Community and Recreation Centres ; Community Legal Services ; English as a Second Language ; Newcomer Settlement Services ; Older Adult Recreation Resources ; Other Sports ; Recreation for Children / Families ; Recreation for Older Adults ; Recreation for Youth ; Refugees ; Youth Recreation Resources
Service Categories Adult Mentoring Programs ~ Immigrants/Refugees ; Certificates/Forms Assistance ~ Immigrants/Refugees ; Commissioner of Oaths ; Cultural Transition Counselling ; English as a Second Language ; General Recreational Activities/Sports ~ Older Adults ; Homework Help Programs ~ Immigrants/Refugees ; Neighbourhood Multipurpose Centres ~ Immigrants/Refugees ; Newcomer Settlement Services ~ Families ; Resettlement Assistance Program ; Specialized Information and Referral ~ Immigrants/Refugees ; Wellness Programs ~ Older Adults ; Youth Enrichment Programs ~ Immigrants/Refugees

Agency Overview