Services may be impacted in response to COVID-19. Please contact organizations listed here prior to visiting in person to receive the most current service information.


Site: Mississauga Location

Service: Newcomer Information Centre, Mississauga Location

Contact Information
Office Phone 905-949-0049 ext 1266
Toll Free Phone 1-800-668-1179
Social Media Facebook Facebook:
LinkedIn LinkedIn:
Twitter Twitter:
Primary Contact Agnes Wilczak, Senior Manager, Newcomer Information Centre; Phone: 905-949-0049 ext 1259; Email:
Alternate Contact Ayesha Aslam, Coordinator, Newcomer Information Centre; Phone: 905-949-0049 ext 2412; Email:
Agency Information
Legal Status (50) Non Profit
Established 1996
Primary Executive Tonie Chaltas, Chief Executive Officer; Phone: 905-949-0049 ext 5555
Funding United Way - United Way Greater Toronto
Description and Service Details
Description (Service) COVID-19 -- in-person services available by appointment; small group workshops held onsite with distancing protocols in place; online and phone support options continue

Information and referral centre offering comprehensive information on topics such as employment, licensing, credential evaluation, language training, housing, health services, legal issues, government programs, citizenship and immigration, and social, community and recreational services
  • information sessions requiring registration on a variety of topics introducing newcomers to life in Canada
  • Commissioner of Oaths by appointment to take affidavits, certify true copies of original documents
  • resource centre access to printed resources, telephone, computers, fax, printer, scanners and Internet
  • settlement workers can help individually with filling forms or documents, preparing for citizenship tests or applications
For refugee services, settlement information, employment counselling and access to self-serve Newcomer Information Centre Online CLICK HERE

For information on the Accelerating Career Advancement Program for internationally trained individuals CLICK HERE

Services provided at itinerant sites in partner agencies and libraries across Peel Region
Hours COVID19 -- in-person services by appointment

Mon-Thu 9 am-4 pm (in-person and online service); Fri 9 am-4 pm (online service only)
Areas Served Dufferin County ; Halton Region ; Hamilton (City of) ; Peel Region ; Toronto ; York Region
Eligibility Permanent residents, Convention refugees, prospective immigrants
Application Call or email Commissioner of Oaths-- appointment necessary -- call for information
Languages Other - Approximately 20 major languages
Fees None
Site Information
Located In Community Mississauga
Address & Map
Community Door - Sussex Centre; 50 Burnhamthorpe Rd W
Suite 300
Mississauga, ON
Canada L5B 3C2
View Google Map
Intersection Hurontario St (Hwy 10) and Burnhamthorpe Rd W
Physical Access Fully accessible
Categories and Classification
HCSD Main Heading Community Programs ; Employment / Training ; Government / Legal ; Newcomers
HCSD Sub Heading Community Legal Services ; Computer and Internet Access ; Immigration / Sponsorship ; Internationally Trained Professionals ; Newcomer Settlement Services ; Refugees ; Resources for Internationally Trained Professionals
Service Categories Certificates/Forms Assistance ~ Immigrants/Refugees ; Citizenship Application Assistance ; Commissioner of Oaths ; Copy Machines ; Newcomer Settlement Services ; Outreach Programs ~ Immigrants/Refugees ; Public Access Computers/Tools ~ Immigrants/Refugees ; Public Internet Access Sites ~ Immigrants/Refugees ; Specialized Information and Referral ~ Immigrants/Refugees ; Specialized Information and Referral ~ Internationally Trained Skilled Workers

Agency Overview

Services at this Location

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