Services may be impacted in response to COVID-19. Please contact organizations listed here prior to visiting in person to receive the most current service information.


Site: Mississauga - Dundas St W Service Counter

Service: ServiceOntario, Mississauga - Dundas St W Service Counter

Memos and Bulletins
Public Comments To determine if you qualify for the Ontario Health Insurance Plan (OHIP) CLICK HERETo renew, replace or cancel your health card CLICK HERETo renew your driver's licence CLICK HERETo renew your licence plate sticker CLICK HEREEnhanced Driver's Licence (EDL) program ended June 2019 -- valid licences can be used until they expire
Contact Information
Office Phone ServiceOntario Main Call Centre: 416-326-1234
Toll Free Phone Ontario-wide 1-800-267-8097 ; Health Cards 1-888-376-5197 ; Driver and Vehicle 1-800-387-3445
TTY Phone Ontario-wide 1-800-268-7095
Social Media Facebook Facebook:
Twitter Twitter:
Agency Information
Legal Status (30) Provincial Government
Description and Service Details
Description (Service) Due to COVID 19, some ServiceOntario service locations may be closed or operating on reduced hours -- for information on closures CLICK HERE

Appointments required or recommended for in-person service -- check ahead; complete your transactions online whenever possible

Renewal requirements for drivers' licenses, license plate stickers, accessible parking permits, health cards and Ontario Photo ID Cards which expired during the pandemic are changing; residents have until September 30, 2022 to renew expired health cards, and until February 28, 2022 to renew other expired products --  for details CLICK HERE

LICENCE PLATE STICKER REFUNDS --  If you renewed your licence plate sticker for an individually owned passenger vehicle, light-duty truck, motorcycle or moped for the period of March 1, 2020 to March 12, 2022, you will receive a refund cheque in the mail; to receive refund, update the address on your vehicle permit or driver's licence and pay any outstanding fees, fines or tolls by March 7, 2022

Access to a wide range of Ontario government services and information ; staff assistance, information and referral

Driver and Vehicle
  • vehicle permits and plates
  • driver's licence renewals
  • accessible parking permits
  • copies of records
  • product sales including information packages on specific used vehicles

  • Ontario health card registration, renewal, replacement (lost, stolen or damaged) and change of name or address
  • organ and tissue donor registration

Forms, Publications and Official Documents
  • commissioner of oaths, authentication of documents

Photo Identification
  • Ontario Photo Card provision, renewal or replacement

Public computer also available at this location
Hours COVID-19 -- some ServiceOntario locations are temporarily closed or operating on reduced hours ; for current service hours by location CLICK HERE

Mon-Fri 8:30 am-5 pm
Areas Served Halton Region ; Peel Region
Boundaries Peel Region
Eligibility Open to all; must reside in Ontario

Residency Requirements: Peel Region
Application Drop in, with appropriate supporting documents (call ahead or see website) ; many forms can be completed and submitted online ; photo identification cards must be renewed in person ; health card and driver's licence renewals may be completed online -- see website for detailsAppointments may be booked at this location -- see website for details
Languages French - officially designated ; American Sign Language (ASL) - sign language interpreter available upon request -- call or email ahead
Fees Fees for some transactions
Site Information
Located In Community Mississauga
Address & Map
Westdale Mall; 1151 Dundas St W
Unit 14
Mississauga, ON
Canada L5C 1C6
View Google Map
Intersection Glengarry Rd and Dundas St W
Physical Access Accessible parking ; accessible main entrance ; lower level counter ; onsite assistance available ; accessible public washroom
Categories and Classification
HCSD Main Heading Community Programs ; Disabilities ; Government / Legal ; Income Programs
HCSD Sub Heading Community Legal Services ; Computer and Internet Access ; ID (Identification) ; Parking Permits for People with Disabilities ; Social Assistance
Service Categories Commissioner of Oaths ; Disability Parking Permits ; Driver Licences ; Driving/Accident Records ; Identification Cards ; Motor Vehicle Registration ; Organ Donor Cards/Registries ; Provincial/Territorial Government Information Services ~ Government Services Issues ; Provincial/Territorial Health Insurance ; Public Access Computers/Tools ; Title Registration/Titles

Agency Overview

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