Programs that provide a safe, secure shelter environment for individuals who have been abducted, sold, recruited under fraud or pretense or otherwise brought under the control of another person, and forced, by means of threats, intimidation, violence or other forms of coercion, into unpaid or underpaid labour, servitude, prostitution or forced marriage, either domestically within their own country or internationally.

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Programs that help people who are experiencing abuse, exploitation, harassment or are otherwise at risk of violence develop and adapt a personalized, practical plan that can help them anticipate and avoid dangerous situations and know the best way to react when they find themselves in danger. Some programs may target special populations such as victims of domestic violence or human trafficking.

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Programs that provide treatment services which may include emotional support, problem-solving assistance, information and guidance in a variety of counselling settings for victims of human trafficking, most frequently people who have been coerced into unpaid or underpaid labour, servitude, prostitution or forced marriage.

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Programs that provide immediate assistance for survivors of human trafficking (i.e., individuals who have been abducted, sold, recruited under fraud or pretense or otherwise brought under the control of another person, and forced, by means of threats, intimidation, violence or other forms of coercion, into unpaid or underpaid labour, servitude, prostitution or forced marriage) with the objective of defusing the crisis, ensuring the person's safety and helping the person to get the support they need. Hotline staff are generally available via telephone, email, chat and/or text.

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