Programs within the formal education system at elementary, secondary or postsecondary levels, or offered by outside agencies, that provide non-instructional services which support the admission of students to an educational program, their health and living conditions while students, their extracurricular activities options, and their ability to choose an appropriate course of study and adjust to and remain in school through the completion of their high school diplomas or college/university degrees.

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Programs that promote parent, family and community involvement in helping children succeed in school. Using a variety of involvement models, these programs encourage parents to support their children's schooling by working directly with their children on learning activities in the home and serving as an advocate for better education in their community. Parents are encouraged to model desirable behaviour (e.g., reading for pleasure), discuss school matters at home, arrange for appropriate study space, organize and monitor their children's time, check homework on a regular basis, tutor their children at home, help older students make postsecondary plans and select courses which support these plans, advocate for their children when required, attend school functions, discuss their children's progress with teachers, join the PTA, vote in school board elections, attend school board meetings and, where possible, volunteer to help with school activities, work in the classroom and/or take an active role in governance and decision making about school programs at the community, provincial or national level.

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