Tele-Touch Volunteer Caller

(Acclaim Health, Community Support Services)

Position ID: V-HVC0100 Last Full Update: 04 Jun 2019
Opportunity Details
ContactFrancine Savelson, Volunteer Engagement Coordinator, Acclaim Health; Phone: 905-827-8800 ext 2329; Email:
DutiesVolunteers call clients by pre-arranged schedule to provide reassuring telephone contact to isolated older adults who seek friendly conversation, security, or reassurance.
More Info
BenefitsOrientation and educational workshops  
Ongoing support from your Program Coordinator 
Volunteer Appreciation and Recognition Program 
Special Volunteer Events
ClientsResidents of Halton
Ages18 year(s) and up
Suitable for OSSDNo
Suitable ForAdults (18+) ; Seniors (55+) ; Post-secondary students ; Persons with a physical disability ; Persons with a visual impairment
Areas of InterestSenior's Activity Support ; Social Interaction ; Special Needs / Differently Abled ; Telephone Communication ; Volunteer from Home / Virtual
Skills/ExperienceCommunication & Interpersonal Skills ; Confidentiality ; Counseling & Support - Support only ; Dependability & Trustworthiness ; Elder Care ; Friendly & Outgoing ; Listening Skills ; Patience ; Positive / Cheerful Demeanor ; Self-Motivated / Work Independently ; Sports & Coaching - discuss a sport or recent game/team ; Good communication skills, good listening skills, friendly telephone manner, sensitivity towards isolated older adults. Confidentiality and reliability are a must. Second languages urgently required: Urdu, Punjabi, Hindi, Kashmiri, Arabic, Italian and Portuguese.
Commitment LengthMedium Term (4 months to 1 year) ; Long Term ; We ask for a minimum for a 1 year commitment, upon completion of a Vulnerable sector Search, references and orientation.
Interaction LevelOne-on-one
Minimum Hours1 / Week
Dates and TimesMonday: Morning, Afternoon 
Tuesday: Morning, Afternoon 
Wednesday: Morning, Afternoon 
Thursday: Morning, Afternoon 
Friday: Morning, Afternoon 
Saturday: Morning, Afternoon 
Sunday: Morning, Afternoon 
We'll work with you and your schedule to ensure you have the best volunteer experience possible! Client specifies a particular time and we try to match that up with the volunteer's availability. 
Daytime hours only required at this time.
SeasonsYear Round
AccessibilityNot Applicable
LocationThe comfort of your own home.
Number of PositionsBurlington: 10 individual(s) ; Milton: 3 individual(s) ; Oakville: 4 individual(s) 
17 individual(s) needed in total.
TrainingOrientation ; Training is provided ; Training on the job ; Additional training through optional educational workshops and presentations.
TransportationNo transportation is required due to calls being made from your own home or a location of your choice. Must find transportation to 2370 Speers Road for one time orientation.
CostVulnerable sector screening
Police CheckRequired
Additional Requirements2 personal references (not family members)
Start DateOn or after 19 Jun 2019
Agency Details
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Organization NameAcclaim Health, Community Support Services
Office Phone905-827-8800
Toll Free Phone1-800-387-7127
Address & Map
2370 Speers Rd
Oakville, ON L6L 5M2