Crisis Line Volunteer

(Sexual Assault & Violence Intervention Services of Halton)

Position ID: V-HVC0265 Last Full Update: 30 Jun 2022
Opportunity Details
CommentsSuitable for:  
- Female-identified or genderfluid people aged 18 and up 
- Female-identified or genderfluid people Seniors (55+) 
- Female-identified or genderfluid people with a physical disability  
- Female-identified or genderfluid people with a visual impairment
ContactJulia Fiddes, Anti-Human Trafficking Coordinator and Crisis Line Coordinator, Sexual Assault & Violence Intervention Services of Halton; Phone: 905-828-3622 ext 54; Email:
Duties24 Hour Crisis Line Volunteer with a commitment of at least 6 hours per month (minimum of 1 - 4 hour shift per week). 
- Support survivors of sexual assault and violence (and their support people) on the SAVIS 24 hour crisis line using an anti- 
racist/anti-oppression feminist framework 
- Complete SAVIS crisis line training and evaluation  
- Agree to work a minimum of 16 hours per month on the crisis line  
- Must attend monthly volunteer meetings - 2 hours in length maximum - in addition to crisis line shift 
- Schedule shifts with Crisis Line Coordinator 
- Submit call logs after each shift
More Info
BenefitsGain relevant experience in the social services field 
Gain crisis de-escalation skills
ClientsSurvivors of sexual assault and violence
Ages18 year(s) and up
Suitable for Highschool Credit HoursNo
Suitable ForAdults (18+) ; Seniors (55+) ; Post-secondary students ; Persons with a physical disability ; Persons with a visual impairment
Areas of InterestCommunity Outreach ; Counselling ; Distress / Crisis / Bereavement Support ; Volunteer from Home / Virtual
Skills/ExperienceCommunication & Interpersonal Skills ; Confidentiality ; Counseling & Support ; Dependability & Trustworthiness ; General Computer Skills ; Listening Skills ; Patience ; Self-Motivated / Work Independently ; - Must complete SAVIS 30 hour volunteer training- Online modules & zoom Training 
- Our volunteer training is offered 3 times per year in July, November and March
Commitment LengthLong Term - One year ; 30 hours of training with a commitment of at least 16 hours per month.
Interaction LevelOne-on-one ; Virtual Volunteering
Minimum Hours16 / Month
Dates and TimesCrisis line volunteer hours can be done from home and are schedule up to one month ahead of time with coordinator.
SeasonsYear Round
AccessibilityFully Accessible - Wheelchair accessible ; Please be advised that in order to be eligible for volunteering, all new volunteers must have received the full series of a COVID-19 vaccine or combination of COVID-19 vaccines approved by Health Canada
Number of PositionsActon: 1 individual(s) ; Burlington: 8 individual(s) ; Georgetown: 1 individual(s) ; Milton: 2 individual(s) ; Oakville: 8 individual(s) 
20 individual(s) needed in total.
TrainingOrientation ; Training is provided ; Scheduled training - 30 hour volunteer training ; Training on-going ; SAVIS volunteer training: 
- online modules/quizzes and summaries, self paced 
- zoom training - 2 sessions 
- evaluation/role playing 
- volunteers must attend all sessions
TransportationNear public transit ; Those able / willing and trained to accompany callers may go to calls at hospitals, police stations, etc.
Police CheckRequired
Additional RequirementsFully vaccinated against Covid 19
Start DateOn or after 04 Jul 2022
Agency Details
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Organization NameSexual Assault & Violence Intervention Services of Halton
Office PhoneIntake and information 905-825-3622
Toll Free Phone1-877-268-8416
Address & Map
South Oakville Centre (formerly Hopedale Mall)
1515 Rebecca St, Suite 227
Oakville, ON L6L 5G8
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