Friendly Visiting Ambassador

(Re-Imagine Ontario, Oakville, Community Support Services for Vulnerable Youth and Seniors)

Position ID: V-HVC0602
Last Full Update: 06 Dec 2023

Opportunity Details: Friendly Visiting Ambassador


Re-Imagine Ontario is an incorporated registered charitable organization whose mission is to improve the health, education, and employment of vulnerable people, with particular focus on Black and Indigenous populations, by fostering strong community support networks. The organization is expanding rapidly and looking to expand its volunteers.

Contact Doris Talbot, HR Manager, RE-Imagine Ontario; Phone: 289-856-8464 ext 102

Goal of the Assignment:

As a volunteer of Re-Imagine Ontario, the Friendly Visitor Ambassador provides one on one support to socially isolated and lonely seniors located in Halton and Mississauga communities. This includes friendly phone calls, Zoom chats, or home visits (if assessed as safe), where the FVA volunteer acts as friend to an isolated senior. Visits include conversations and social activities and may assist with basic support as companionship to seniors. The goal of FV is to make contact remotely and in-person to encourage seniors to stay active, healthy, and socially engaged within their local communities.


  • Meet with your senior match virtually or in their home, at least 1 one-hour visit on a weekly basis.
  • Engage in friendly conversation and leisure activities (e.g., playing board games or sharing a hobby) & provide support through friendship.
  • Offer social companionship and even take walks/outings in the community, depending on the interest and ability of your senior match.
  • Follow Re-Imagine Ontario’s policies and procedures, adhere to the rights of the service-recipients and follow program specific guidelines.
  • Record and submit monthly hours/activities and report any incidences, accidents or concerns to the Program Director.
  • Participate in meetings and community events if scheduled.
  • Act as an ambassador for Re-Imagine Ontario


  • Sensitivity to the needs and challenges faced by older adults living in the community.
  • Patience, compassion. with a desire to help older adults living isolated, some on a low income.
  • Ability to work with people in a professional, empathetic manner.
  • Effective verbal and listening communication skills.
  • Excellent interpersonal skills and the ability to connect with people from diverse backgrounds and build strong working relationships.
  • Proficient computer/digital skills including but not limited to Zoom. Word and Excel are assets.
  • A team player who enjoys working in cross-functional teams with a willingness to learn'
  • Ability to work collaboratively and effectively with diverse communities and stakeholders.
  • Other languages spoken, an asset

Other Requirements:

  • 55 years or older (most in demand age group. If you’re in this group, we want to hear from you)
  • Ability to maintain confidential and sensitive information.
  • Offers will be conditional upon receipt of a clear Vulnerable Sector Check (VSC) and the successful verification of your references.

Training and Supervision:

  • Orientation: provided prior to the commencement date of the assignment and includes orientation to Re-Imagine Ontario programs, policies and procedures, meet and greet with volunteers and organization members and a volunteer handbook as it relates to the volunteer role.
  • Training: provided prior to commencement of the assignment as well as a walkthrough of the assignment, hands-on training and coaching while the volunteer practices and learns the assignment tasks.
  • Monitoring of volunteer activities and ongoing support on a regular basis by Supervisor as required

Time Commitment:

  • At least 1 one hour Zoom or Phone or In-home visits to the client assigned per week.
  • Length of volunteering engagement: six -twelve month

Application Process:

1.     Complete an application form and submit resume

2.     If selected, attend an online interview for initial screening

3.     Compete reference checks

4.     Contacted regarding outcome and next steps

5.     Complete orientation and training session

How To Apply:

Re-Imagine Ontario strives to build an inclusive workforce that reflects the rich diversity of the communities in which we live and serve.  All qualified applicants may apply. We strongly encourage applications from persons with lived experience in the communities we serve within Halton-Peel, including Black and Indigenous people. Candidates living in the Halton-Peel areas will be given priority.

If you are interested in joining Re-imagine Ontario as a Friendly Visiting Ambassador, please submit your resume and a brief cover letter highlighting your relevant experience and why you are interested in this role. Applications can be uploaded through the website or emailed to Please include "Friendly Visiting Ambassador" in the subject line. We thank all candidates for their applications; however, only those selected for an interview will be contacted. For more information about Re-Imagine, please visit our website at


Note: This is a volunteer position, and no financial compensation will be provided. However, the rewarding experience of making a positive impact on the lives of individuals in our community is invaluable.

More Info Link
Ages 55 year(s) and up
Suitable for Highschool Credit Hours No
Suitable For Seniors (55+) ; Persons with a physical disability ; Persons with a visual impairment ; Newcomers / English as a second language
Areas of Interest Friend / Penpal ; Senior's Activity Support ; Social Interaction
Skills/Experience Communication & Interpersonal Skills ; Confidentiality ; Dependability & Trustworthiness ; Elder Care ; Listening Skills ; Positive / Cheerful Demeanor
Commitment Length Medium Term (4 months to 1 year)
Interaction Level One-on-one
Minimum Hours 1 / Week
Seasons Spring ; Summer ; Fall ; Winter ; Year Round
Accessibility Unknown ; Role could be done over the telephone, virtually, or in-person
Number of Positions Burlington ; Milton ; Oakville 
3 individual(s) needed in total.
Training Orientation ; Training is provided ; Training on-going
Police Check Required

Agency Details: Re-Imagine Ontario, Oakville, Community Support Services for Vulnerable Youth and Seniors

Office Phone 289-856-8464
Address & Map
2020 Winston Park Dr, Suite 200
Oakville, ON L6H 6X7
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