ROCK Waiting Room Coordinator

(ROCK, Burlington - Pearl St - Head Office)

Position ID: V-HVC0719 Last Full Update: 12 Feb 2020
Opportunity Details
CommentsPeople with some knowledge and experience working with children. We need a mature, responsible, independent person.
ContactFaye Fakhereddin, ROCK - Reach Out Centre for Kids; Email:
DutiesWe need a qualified volunteer who can assist with managing the children in our waiting room. Some children will be with parents and others will be on their own. The main function is to ensure the children are safe and are appropriately occupied while they are waiting for their appointment. We will have activities, games and movies on hand for the volunteer to use with the children. Most children are well behaved. Some children start to misbehave when they are bored or anxious/stressed. Sometimes they will just need a little reassurance that our staff are very kind and helpful. If there are any behaviours that are not manageable then we will have staff nearby who can help. We want the waiting room to be family friendly, so the volunteer will help to make everyone feel welcome!
More Info
BenefitsThis is great experience for someone who is interested in the mental health field. This position would be great for a college or university student who is studying Child and Youth Work, Social Work or Psychology.
ClientsChildren up to 18 years old who are experiencing mental health concerns.
Ages18 year(s) and up
Suitable for OSSDNo
Suitable ForAdults (18+)
Areas of InterestChild Care ; Games ; Mental Health / Addictions ; Social Interaction
Skills/ExperienceDependability & Trustworthiness ; Patience ; Planning & Organizing ; Positive / Cheerful Demeanor ; Working with Children ; Experience working with children; organized; outgoing; can approach children; and can manage children who are misbehaving; warm; fun; welcoming.
Commitment LengthWe are asking for a minimum 10 week commitment at this time, with the possibility of extension.
Interaction LevelVolunteers will be working directly with ROCK clients; children and adults.
Minimum Hours4 / Week
Dates and TimesMonday: (3:30-8:00 flexible - Milton) 
Tuesday: (3:30-8:00 flexible - Oakville) 
Wednesday: (3:30-8:00 flexible - Burlington) 
Our walk-in clinic runs on Monday (Milton), Tuesday (Oakville), and Wednesday (Burlington) these are the days that our waiting room is the busiest. It tends to get especially busy after school and so that is why we want a volunteer to start at 3:30pm, but if they needed to start a little later then that's ok.
SeasonsYear Round
AccessibilityFully Accessible
LocationBurlington, Oakville and Milton
Number of PositionsBurlington: 1 individual(s) ; Milton: 1 individual(s) ; Oakville: 1 individual(s) 
3 individual(s) needed in total.
TrainingOrientation ; An orientation will be provided, but the person should come with some knowledge and experience.
TransportationNear public transit
Cost$25 for police check
Police CheckRequired
Agency Details
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Organization NameROCK, Burlington - Pearl St - Head Office
Office PhoneIntake for all locations 905-634-2347 ext 1439; 
Burlington 905-634-2347
Address & Map
471 Pearl St
Burlington, ON L7R 4M4
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