ReStore - Customer Service/Merchandising

(Habitat for Humanity Halton-Mississauga)

Position ID: V-HVC0934 Last Full Update: 22 Jan 2020
Opportunity Details
ContactBradlee Bomberry, Volunteer Experience Coordinator, Habitat for Humanity Halton-Mississauga; Phone: 905-637-4446 ext 226; Fax: 905-637-1540; Email:
DutiesPosition Duties: 
• Ensure the merchandise is presented in a tidy, clean and organized manner to encourage sales 
• Responsible to know what merchandise is currently on the shelves 
• Be able to respond to customer inquiries regarding merchandise when needed 
• Assist with loading and unloading donated merchandise from/to customers’ vehicles 
• Actively approach customers to help them find items they are looking for 
• Be courteous, respectful and professional to both the customer and your fellow volunteers 
• Train and provide support to all new volunteers as required 
• Ensure work area is clean, tidy and safe at all times 
• Assist in providing information on Habitat for Humanity and making referrals when appropriate 
• Other duties as required.
More Info
BenefitsUse professional skills in a volunteer capacity 
Satisfaction of contributing to HFH Halton’s mission 
HFHH T-shirt and name tag 
10% off ReStore purchases 
Training development  
Letter of Reference
ClientsReStore Customers, Affiliate Staff and Affiliate Volunteers
Ages16 year(s) and up
Suitable for OSSDYes
Suitable ForAdults (18+) ; Seniors (55+) ; Highschool students ; Post-secondary students ; Persons with a hearing impairment ; Newcomers / English as a second language ; Couples ; Families ; Workplaces / Corporate Groups
Areas of InterestCleaning Services ; Customer / Sales Services ; Education Support (Tutoring / Instruction) ; General Manpower / Physical Labour ; General Trade-Related ; Information & Referral Services ; Mentorship / Leadership ; Nature / Environment ; Shelf Stocking / Warehousing / Inventory ; Youth Engagement
Skills/ExperienceCustomer Service ; Dependability & Trustworthiness ; First Aid ; General Computer Skills ; Planning & Organizing ; Positive / Cheerful Demeanor ; Self-Motivated / Work Independently ; Team Work ; Qualifications and Skills:  
• Understanding of the Habitat for Humanity philosophy and the desire to promote it 
• Ability to work with a team or independently 
• Friendly, approachable, outgoing  
• Willing to take the initiative  
• Previous customer service experience is an asset but not mandatory 
• Must be physically fit and to lift and unload heavy items (25lbs +)
Commitment LengthShort Term ; Medium Term (4 months to 1 year) ; Long Term
Interaction LevelSmall Group
Minimum Hours4 / Week
Dates and TimesMonday: Morning, Afternoon 
Tuesday: Morning, Afternoon 
Wednesday: Morning, Afternoon 
Thursday: Morning, Afternoon 
Friday: Morning, Afternoon 
Saturday: Morning, Afternoon 
Minimum 1 shift of 4-5 hours per week is preferable.
SeasonsYear Round
AccessibilityPartially Accessible
Location1800 Appleby Line, Burlington and 700 Main St. E., Milton
Number of PositionsBurlington: 25 individual(s) ; Milton: 25 individual(s) 
50 individual(s) needed in total. 
Also available in Mississauga
TrainingOrientation ; Training on the job ; Online Safety Training Provided
TransportationNear public transit
Agency Details
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Organization NameHabitat for Humanity Halton-Mississauga
Office Phone905-637-4446 ext 221; 
ReStore 905-637-4446 ext 229
Address & Map
1800 Appleby Line, Unit 10
Burlington, ON L7L 6A1
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