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Links2Care, Oakville, Care at Home for Seniors and Adults with Disabilities
Acton

The Income Tax volunteer assists lower income individuals by completing their annual personal income tax returns.   

  • Knowledge of annual income tax changes, benefits and requirements. 

  • Knowledge of eligibility criteria.  

  • Good communication skills. 

  • Accuracy and attention to detail. 

  • Patience and understanding of client needs. 

  • Ability to interact, listen and communicate clearly with others in a professional, courteous and pleasant manner. 

  • Willingness to assist others in a non-judgmental manner with patience and understanding. 

  • Interacts professionally in accordance with Links2Care Code of Conduct and Human Rights Act. 
  • Maintains complete confidentiality of all client records and information in accordance with Links2Care confidentiality/privacy policy. 

  • Maintains a safe and healthy work environment. 

  • Assist individuals or couples with the completion of personal income tax forms. 

  • Will either meet with the client(s) according to a previously arranged appointment time or will complete information on a pick-up/drop-off basis. 

  • Clients' tax information must be kept secure at all times 

  • Forms can be completed manually or net-filed according to preference. 

  • Participates in annual volunteer survey. 

  • Performs other duties as assigned.