Burlington. Building and By-Law Services

Site: Burlington - Industrial St

Service: By-laws and Animal Services

Record #: BTN0099
Last Full Update: 31 Oct 2023

Memos and Bulletins

Public Comments

For information on the the Burlington Humane Society see separate listing here

Contact Information

Office Phone Animal Shelter and Control 905-335-7777
Toll Free Phone 1-877-213-3609
After Hours Phone After-hours emergency number 1-888-264-3135
Fax 905-335-1292
E-Mail city@burlington.ca
Website burlington.ca/en/by-laws-and-animal-services/by-laws-and-animal-services.aspx
Social Media Facebook Facebook, Instagram Instagram, LinkedIn LinkedIn, Twitter Twitter, YouTube YouTube

Description and Service Details

Description (Service)

Works in partnership with the community to create a safe, healthy, and caring environment for animals and people 

For more information on the City's Animal Control Bylaw see website

  • regulates pet licencing and microchipping, animal safety and common pet issues

Services include: 

Dog licenses:

  • are valid for one year from the date of purchase and need to be renewed annually

Educational programs:

  • offers a variety of programs to educate the community on responsible pet ownership and to make sure Burlington is a safe place for people and animals
  • also offers school visits and shelter tours

Lost pets

  • shelters lost pets (including dogs, cats, birds, reptiles and pocket pets) and helps reunite them with their families
  • also house stray animals for the Town of Milton
  • posts information about all found pets to the Helping Lost Pets website 
  • animals that are not claimed by owners within a minimum of five days, if suitable, are put up for adoption

Pet adoption:  

  • animals available for adoption may be viewed on the Petfinder website 

For more information on what to do when you come across a wild animal, how to coexist with wildlife and how to keep your children and pets safe see website

  • to report a coyote sighting see here
  • to report a deceased animal (excluding pets) see here
  • to report a sick, injured, orphaned or abandoned animal see here

For more information on removal of pests and nuisance animals, see separate listing for Animal Control, Pest Control and Nuisance Animals here



  • Mon-Fri 8:30 am-5:30 pm
  • Sat 9 am-2 pm
Areas Served Burlington
Eligibility No restrictions

Contact for more information

Languages English
Fees Service - for some

Site Information

Located In Community Burlington
Address & Map
Burlington Animal Shelter
2424 Industrial St
Burlington, ON L7P 1A5
View Google Map
Intersection Guelph Line and Mountainside Drive
Physical Access Fully Accessible

Categories and Classification

HCSD Main Heading Community Programs
HCSD Sub Heading Animal Services
Service Categories Animal Regulation

Agency Overview

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