Service: Individualized Mental Health Services

Record #: BTN0203
Last Full Update: 12 Jun 2024

Contact Information

Office Phone Access Line 289-266-0036
Crisis Phone Mon-Sun 24 hours 905-878-9785
Social Media Facebook Facebook, Instagram Instagram, LinkedIn LinkedIn, Twitter Twitter

Description and Service Details

Description (Service)

Provides a range of free mental health services for children and youth from birth to 17, as well as their families

Individualized services include:

  • Caroline Familes First: a collaboration between the Caroline Family Health Team, Burlington Family Health Team and local pediatricians that provides an evidenced-based Wraparound model of care for families who are struggling with mental health needs

  • Coordinated Service Planning: supports families who are involved with multiple services

  • Crisis Supports: confidential Crisis Line provides immediate support for children and youth, their parents/caregivers, and community members

  • Early Years Services: a multidisciplinary team dedicated to nurturing the holistic development of infants and children including community outreach, brief therapy, assessment, treatment and collaborations with caregivers

  • Family Peer Support: available for both caregivers and youth, focusing on decreasing isolation and creating opportunities for building formal and informal supports, as well as connections with others

  • Intensive Services: provides a 
range of intervention and support services to high-need children/
youth (aged 6-18) and their families

  • Psychology: assessments and consultations are considered for children and youth when there is a concern about learning, developmental, cognitive and/or social emotional functioning

  • Therapy Services: provide assessment and treatment to infants, children, youth and families from infancy to 17 years of age

One Stop Talk, 1-855-416-8255

  • provides single session counselling support through an integrated network of infant, child and youth mental health agencies across ontario, including ROCK
  • offers children, youth (within 18 years of age) and their families immediate access to free mental health support
  • ensures direct referral to additional service when needed
  • for more information, including alternate ways to connect and hours of operation, see here

Access Line Mon-Fri 9 am-5 pm

Areas Served Halton Region
Eligibility Ages: 17 year(s) and under 
Admission for service is prior to the youth's 18th birthday

Call the Access Line

Languages English ; Interpretive Services
Fees None

Site Information

Located In Community Halton Region

Agency Overview

Locations for this Service

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