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Nelson Youth Centres

Memos and Bulletins
Public Comments Nelson Youth Centres (NYC), and ROCK Reach Out Centre for Kids merged to improve mental health service efficiencies for children, youth and families in Halton Region effective April 1st, 2022 
* ROCK will maintain the Nelson Youth Centres’ name
Contact Information
Office Phone ROCK Access Line 289-266-0036; 
Nelson Youth Centres 905-681-2611
Crisis Phone ROCK Mon-Sun 24 hours 905-878-9785
Social Media Facebook Facebook:
Instagram Instagram:
LinkedIn LinkedIn:
Twitter Twitter:
YouTube YouTube:
Primary Contact Jill Shaughnessy, Quality Assurance Manager; Phone: 289-795-5360; Email:
Alternate Contact Jeanette Hambrook, Officer Manager; Email:
Contact Form
Agency Information
Description (Agency) An accredited children's mental health centre offering therapeutic treatment programs for children and youth between the ages of 6 and 17 years who are experiencing social, emotional, learning and behavioural difficulties
Legal Status (50) Non Profit
Established 1978
Primary Executive Julia Ross, Director of Clinical Services; Email:
Funding Provincial - Ministry of Health and Long-Term Care * Ministry of Community and Social Services ; Grants - Community/Corporations ; Fundraising ; Donations - Community ; United Way - United Way of Halton and Hamilton ; Foundation
Description and Service Details
Description (Service) Programs target children and youth, ages 6 to 18 in Halton, who are struggling with mental health and behavioural challenges and their families 
Group Therapy: Treatment and Counselling 
* for children/youth between the ages of 6 and 13 who are experiencing social/emotional difficulties at home, school, and/or in the community 
* focus is to improve a child/youth’s self-esteem and emotional regulation and enhance their social competences 
Group Therapy: School Focused Treatment and Counselling 
* for children/youth between the ages of 7 and 13 who are experiencing significant emotional, social or behavioral needs that are impacting the school setting and may put them at risk of losing their school placement 
* focus is to improve a child/youth’s emotional regulation and enhance their social competences 
Family Support Program 
* provides support to parents/caregivers in partnership with the Group Therapy: Treatment and Counselling and Group Therapy: School Focused Treatment and Counselling 
* engages families in their children/youth’s mental health 
Individual and Family Therapy 
* a community-based program that provides services for youth between the ages of 8 -18 years struggling with social/emotional challenges including: trauma, anxiety and depression, which impact their relationships; academic performance and social connections 
* provides individual and family therapy; youth mentorship; and trusteeship for youth ages 16 to 17 on Ontario Works 
NYC Autism Program 
* a group-based program for children who are diagnosed with high functioning Autism Spectrum Disorder between the ages of 8 and 12 years old 
* designed to teach practical day to day social skills to children and youth in a group environment 
Summer Group Treatment Program 
* provides group therapy for children/youth who have attended previous programs in the Centre
Hours Access Line Mon-Fri 9 am-5 pm 
Office Mon-Fri 9 am-4 pm 
Program Mon-Thu (Sep-Jun) 12 noon-8 pm 
Summer Program Mon-Thu (Jul-Aug) 9 am-4 pm
Areas Served Halton Region
Eligibility Ages: 6 year(s) - 17 year(s)
Application Parents and/or professionals can make a referral * call for more information about the program and its benefits
Languages English
Fees Group Therapy * School Focused Treatment and Therapy * Therapeutic Summer Program * NYC Autism Group Programs
Site Information
Located In Community Burlington
Address & Map
4225 New St
Burlington, ON L7L 1T3
View Google Map
Intersection Shoreacres Rd and New St
Physical Access Fully Accessible
Categories and Classification
HCSD Main Heading Child / Family Services ; Mental Health / Addictions
HCSD Sub Heading Child Mental Health ; Child Mental Health Resources ; Community Mental Health
Service Categories Child Guidance ; Community Mental Health Agencies ~ Youth ; Family Counselling ; Parenting Skills Classes ~ Mental Health Issues ; Social Skills Training ~ Autism Spectrum Disorder

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