Memos and Bulletins

Public Comments

For Canada Revenue Agency filing and payment due dates see here 
Volunteers Clinics do not complete returns for tax situations involving any of the following:

  • self-employment income or employment expenses
  • business or rental income and expenses
  • interest income over $1,000
  • capital gains or losses
  • foreign property (T1135)
  • bankruptcy in the tax year (or the year before, if that return has not yet been filed)
  • deceased persons
  • foreign property

Where to get tax forms: online, by mail or call the automated phone line Mon-Sun 6 am-3 am at 1-855-330-3305 
Tax filing online: only CRA-certified software may be used, see list here

Contact Information

Office Phone Toll Free Canada Revenue Agency general income tax inquiries 1-800-959-8281
TTY Phone Toll free Canada Revenue Agency 1-800-665-0354

Agency Information

Funding Federal

Description and Service Details

Description (Service)

2024 clinics are still being organized, information will be added to this listing as it becomes available

Canada Revenue Agency (CRA) Community Volunteer Income Tax Program (CVITP) free tax clinics will be held in March and April 2024 (for 2023 tax year)

  • for those with simple tax situations and modest income (for details see 'Eligibility' below) 



By appointment (a clinic where an appointment is needed to file your tax return - may be in person or virtual):  

Bill Caldwell Tax Preparation, 20 Northshore Blvd W

  • Mon-Fri, 9 am-4 pm
  • call 905-633-9506
  • English
  • provides assistance with filing current and prior year returns

RIAA's Enlightened Foundation, virtual

  • Mon-Sat, 9 am-7 pm
  • send a text message to 647-308-4514 or email to make an appointment
  • English, Gujarati, Hindi, Marathi, Punjabi 
  • provides assistance with filing current and prior year returns

Walk-in (a clinic where your tax return is completed during advertised hours on a first-come, first-served basis - no appointment needed):  

Burlington Volunteer Income Tax Clinic located at Burlington Public Library, Central Branch, 2331 New St, Centennial Hall

  • Mondays March 4-Apr 29, 9:30 am-3 pm
  • English
  • provides assistance with filing current and prior year returns

Office of Karina Gould, MP located in Burlington Centre, 777 Guelph Line

  • March 5-April 30, Tuesdays 10 am-1 pm and Thursdays 1 pm-3 pm
  • English
  • provides assistance with filing current year only
  • for those who live within the community



Canada Revenue Agency

  • toll-free 1-800-959-8281 
  • provides assistance for completed/filed tax returns and general tax questions

Hours vary, contact for more information

Areas Served Burlington

For persons with a modest income and simple tax situation

  • in general total family income limits are $35,000 for individuals, $45,000 for couples, and varying levels for families, based on number of dependants
  • for more information see here, or call Canada Revenue Agency 1-800-959-8281

To volunteer in the Community Volunteer Income Tax Program see here

For community organizations offering space see here

Languages English
Fees None

Site Information

Located In Community Burlington
Address & Map
Burlington, ON
View Google Map
Physical Access Unknown - varies by location

Categories and Classification

HCSD Main Heading Topic Guides
HCSD Sub Heading Special Topics
Service Categories Tax Preparation Assistance

Agency Overview

Locations for this Service

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