Description and Service Details

Description (Service)

This listing describes how to replace documents when wallet is lost or stolen 
If you are unable to provide any proofs of identity or guarantor as shown below for replacement of documents, you can establish your identity for replacement of documents by swearing an affadavit before:

  • a notary public (see Yellow Pages under "Notaries Public")
  • the free public Commissioner of Oaths service through Centre for Skills Development and Training (for more information see separate listing here)
  • Commissioner of Oaths, through the Clerks Department at Burlington City Hall, for a fee (available during selected hours only, for more information see separate listing here)  

Confirm which information and/or proof of identification (such as a piece of mail or utility bill) you will need prior to your appointment 
Burlington locations: 3455 Fairview St and 1250 Brant St 
Ontario driver's licence

  • bring a personal identification document (verifying your name, date of birth and signature) to a ServiceOntario location
  • a temporary driver's licence will be issued (new licence will arrive in the mail within 4 to 6 weeks)
  • fee applies

Ontario health card

  • red and white health card: bring three original documents from the Ontario Health Coverage Document List (one to prove citizenship/immigration status, one to prove residency in Ontario, and one to prove identity
  • photo health card: call ServiceOntario at 1-800-664-8988

Ontario photo card

  • complete the Ontario Photo Card application form available at a ServiceOntario location and provide proof of legal name, date of birth, and signature
  • fee applies

Ontario birth certificate


Burlington location: 676 Appleby Line 
Social Insurance Number (SIN) 

A new SIN may be issued only if there is proof that the SIN was used fraudulently

If you do not remember your SIN, you can


Vary by program

Areas Served Burlington
Eligibility No restrictions

Varies by program

Languages English
Fees Service - for some, varies by service

Site Information

Located In Community Burlington
Physical Access Not Applicable

Categories and Classification

Agency Overview

Locations for this Service

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