Site: Orientation to Ontario

Record #: MET0661
Last Full Update: 18 Mar 2024

Contact Information

Office Phone 1-844-871-4567, Administration
Social Media Facebook Facebook

Agency Information

Legal Status (50) Non Profit
Funding United Way - United Way Greater Toronto

Description and Service Details

Description (Service)

Bilingual program that facilitates settlement of newcomers to Ontario

  • provides newcomers with free online and in-person information/orientation about settling in Ontario, and connects them to community services
  • informational workshops take place in-person at settlement agencies across the province and/or online via webinars
  • online resources also available in 10 to 16 languages for free 24/7 at the O2O website
  • multilingual chatbot for newcomers provides standardized information and services related to
    all settlement areas, including employment, housing, health care, education, transportation,
    daily life, and more. The chatbot is trained to provide customized responses to enhance user

Coordinated by COSTI Immigrant Services and jointly funded by Immigration, Refugees and Citizenship Canada (IRCC) and the Province of Ontario.


Website Mon-Sun 24 hours; Administration -- Mon-Fri 9 am-4 pm

Areas Served Ontario
Eligibility Ages: 14 year(s) and up 
Immigrants, refugee claimants and Convention Refugees, citizens, international students, temporary work permit holders, and visitors

Not applicable

Languages Arabic, Armenian, Cantonese, Dari, English, Farsi, French, Punjabi, Russian, Spanish, Tamil, Tigrinya, Ukrainian, Urdu
Fees None

Site Information

Located In Community Toronto
Address & Map
Toronto, ON
View Google Map
Physical Access Not Applicable

Categories and Classification

Agency Overview

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