Services and hours listed on this page may be impacted in response to COVID-19 restrictions. Please contact organizations and programs listed here prior to visiting in person in order to receive the most up to date information on services.


Site: Office of the Registrar General

Contact Information
Office Phone 416-325-8305
Toll Free Phone Ontario-wide 1-800-461-2156
TTY Phone Ontario-wide 1-800-268-7095
Fax 1-807-343-7459
Agency Information
Legal Status (30) Provincial Government
Description and Service Details
Description (Service) Due to COVID 19, some ServiceOntario service locations may be closed or operating on reduced hours -- for details CLICK HERE

Complete your transactions online where possible

Issues certificates for births, deaths, marriages and adoptions that occurred in Ontario ; administers name changes ; registers clergy, judges and others authorized to perform marriages

For information on obtaining or replacing an Ontario birth certificate CLICK HERE

For information on adoption records and registration CLICK HERE

For information on getting married, and documentation required for marriage licences and marriage certificates CLICK HERE

For information on obtaining a death certificate CLICK HERE

Hours ServiceOntario counter and telephone contact centre Mon-Fri 8:30 am-5 pm
Areas Served Ontario
Boundaries Ontario
Eligibility Open to all
Application Regular service
Mail, courier or fax applications to Thunder Bay office -- 6-8 weeks
Online certificate application -- 15 business days plus shipping time

Fast service -- some restrictions apply ; call or visit website for details
Online premium service -- 5 business days ; $55 surcharge
In person applications -- 2 business days plus shipping time (emergency service) ; proof of urgency required ; $55 surcharge

Statement of Live Birth -- download application

5-in-1 Newborn Bundle -- register birth and apply for birth certificate, Social Insurance Number and Canada and Ontario child benefits all at once ; also, referral to an Education Savings Plan provider ; must apply online
Languages English ; French
Fees Vary based on type of document or service requested ; name change due to marriage free if within 90 days
Site Information
Located In Community North York Central
Address & Map
47 Sheppard Ave E, 4th Fl, Unit 417
Toronto, ON M2N 5X5
View Google Map
Intersection Yonge St and Sheppard Ave E
Mailing Address PO Box 4600 
Ontario Government Building 
189 Red River Rd, 3rd Flr 
Thunder Bay, ON P7B 6L8
Physical Access Wheelchair accessible building including main entrance and barrier free washrooms
Categories and Classification
HCSD Main Heading Government / Legal
HCSD Sub Heading Community Legal Services ; ID (Identification)
Service Categories Adoption Records ; Birth Certificates ; Death Related Records/Permits ; Marriage Certificates ; Name Change Assistance

Agency Overview

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