Legal Aid Ontario

Site: Provincial Head Office

Service: Legal Aid Ontario, Provincial Head Office

Record #: MET5002
Last Full Update: 13 Jul 2023

Contact Information

Office Phone 416-979-1446
Toll Free Phone Ontario-wide 1-800-668-8258; free from any pay phone, collect calls accepted
TTY Phone 416-598-8867; toll-free 1-866-641-8867
Fax 416-979-8669
Social Media Facebook Facebook, Instagram Instagram, LinkedIn LinkedIn, Twitter Twitter, YouTube YouTube

Description and Service Details

Description (Service)

COVID-19 -- offering remote and in-person services, check service updates on


Free legal information, advice and other services

Legal Aid Certificates

  • reimburses participating lawyers for services rendered on behalf of client
  • client may have to agree to repay all or part of legal fees
  • financial assessment required
  • only granted for serious legal matters such as criminal, family or immigration and refugee law

Duty Counsel

  • provides legal representation for low-income people appearing in court without a lawyer
  • advice and information
  • criminal, family and tenant cases
  • mental health duty counsel for persons living in psychiatric facilities

Community Legal Clinics

  • nonprofit independent and specialty legal centres funded by Legal Aid Ontario -- see separate entries
  • legal assistance in areas such as housing law, social assistance and other income support programs
  • client may be asked to contribute towards disbursements

Family Law Service Centres (FLSC)

  • range of legal resources and support for family matters -- see separate entries
  • located in Toronto Central, Toronto North, Newmarket, Brampton, Chatham and Sarnia
  • Family Law Information Centres (FLICs) -- advice lawyer, located at certain courts

Refugee Law Office -- legal assistance to refugee claimants and immigrants eligible for legal aid, see separate entry


Mon-Fri 8 am-5 pm

Areas Served Ontario
Eligibility Persons with low incomes, see description for specific services available to those accepted for legal certificate

Apply online
Call for information and certificate application -- including summary legal advice for eligible clients

Languages Other - simultaneous interpretation available for 200 languages, including 18 Aboriginal languages and dialects

Site Information

Located In Community Toronto
Address & Map
20 Dundas St W
Suite 730
Toronto, ON
Canada M5G 2H1
Mailing Address 20 Dundas St W 
Suite 730 
Toronto, ON 
Canada M5G 2H1
Physical Access Unknown

Agency Overview

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