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Legal Aid Ontario

Site: Provincial Head Office

Service: Legal Aid Ontario, Provincial Head Office

Record #: MET5002
Last Full Update: 20 Jun 2022

Contact Information

Office Phone 416-979-1446
Toll Free Phone Ontario-wide 1-800-668-8258; free from any pay phone, collect calls accepted
TTY Phone 416-598-8867; toll-free 1-866-641-8867
Fax 416-979-8669
E-Mail info@lao.on.ca
Website www.legalaid.on.ca
Social Media Facebook Facebook: https://www.facebook.com/LegalAidOntario/
Twitter Twitter: https://twitter.com/legalaidontario
YouTube YouTube: https://www.youtube.com/user/LegalAidOntario

Description and Service Details

Description (Service) COVID-19 -- offering remote and in-person services, check service updates on www.legalaid.on.ca/news/covid-19-update-on-our-client-services

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Free legal information, advice and other services

Legal Aid Certificates
  • reimburses participating lawyers for services rendered on behalf of client
  • client may have to agree to repay all or part of legal fees
  • financial assessment required
  • only granted for serious legal matters such as criminal, family or immigration and refugee law

Duty Counsel
  • provides legal representation for low-income people appearing in court without a lawyer
  • advice and information
  • criminal, family and tenant cases
  • mental health duty counsel for persons living in psychiatric facilities

Community Legal Clinics
  • nonprofit independent and specialty legal centres funded by Legal Aid Ontario -- see separate entries
  • legal assistance in areas such as housing law, social assistance and other income support programs
  • client may be asked to contribute towards disbursements

Family Law Service Centres (FLSC)
  • range of legal resources and support for family matters -- see separate entries
  • located in Toronto Central, Toronto North, Newmarket, Brampton, Chatham and Sarnia
  • Family Law Information Centres (FLICs) -- advice lawyer, located at certain courts
Refugee Law Office -- legal assistance to refugee claimants and immigrants eligible for legal aid, see separate entry
Hours Mon-Fri 8 am-5 pm
Areas Served Ontario
Eligibility Persons with low incomes, see description for specific services available to those accepted for legal certificate
Application Apply online
Call for information and certificate application -- including summary legal advice for eligible clients
Languages Other - simultaneous interpretation available for 200 languages, including 18 Aboriginal languages and dialects

Site Information

Located In Community Toronto
Address & Map
Atrium on Bay; 40 Dundas St W
Suite 200
Toronto, ON
Canada M5G 2H1
Mailing Address Atrium on Bay; 40 Dundas St W 
Suite 200 
Toronto, ON 
Canada M5G 2H1
Physical Access Wheelchair accessible automatic main entrance - all street entrances except 40 Dundas St ; Easy access to elevator ; Elevator with braille and voice/tone features ; Wheelchair accessible washroom, assistance needed with door ; Designated parking in underground lot - automatic entrance ; Lowered service counter

Agency Overview


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