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Contact Information
Office Phone 416-322-4950
Fax 416-322-8084
Social Media Facebook Facebook:
Instagram Instagram:
Twitter Twitter:
YouTube YouTube:
Primary Contact Peggy Ho, Senior Coordinator, Finance and Administration; Phone: 416-322-4950 ext 223; Email:
Alternate Contact Eta Woldeab, Associate Executive Director; Phone: 416-322-4950 ext 224; Email:
Description and Service Details
Description (Service) A collective voice for immigrant serving agencies and to coordinate response to shared needs and concerns
  • advisory and resource body for community service agencies, government and other stakeholders in regard to matters of immigrant services
  • stimulates and conducts research for the sector
  • information exchange among member agencies
Immigrant and Refugee Communities, Neighbours, Friends & Families, -- Ontario-wide campaign to raise awareness about the signs of woman abuse and to promote bystander intervention

Positive Spaces Initiative, -- website with information and resources to help agencies better serve LGBTQIA+ newcomers (lesbian, gay, bisexual, trans, two-spirit, queer, questioning, intersex, asexual, pansexual, genderqueer)

Accessibility Initiative (AI), -- training for settlement sector employees to better serve immigrants with disabilities

Allies in Refugee Integration (ARI), - aims to increase and strengthen collaboration between settlement service providers and refugee sponsorship groups in Ontario, -- bilingual National Settlement Sector Community of Practice (CoP) where settlement sector staff, leaders and those in related fields can learn, share, connect and collaborate
Hours Mon-Fri 9 am-5 pm </br>Summer Hours - July-August: Mon-Thu 9 am-5 pm, Fri 9 am-12:30 pm
Areas Served Ontario
Eligibility Immigrant and refugee service providers, community agencies

Application Application package available on website
Languages Chinese (Cantonese); English; French
Fees Annual membership fee based on organization's budget -- $100 to $2300
Site Information
Located In Community Toronto
Address & Map
110 Eglinton Ave W, Suite 200
Toronto, ON
Canada M4R 1A3
Mailing Address 110 Eglinton Ave W, Suite 200 
Toronto, ON 
Canada M4R 1A3
Physical Access Fully accessible - Wheelchair accessible building including main entrance and barrier free second floor washroom, street parking close to entrance
Categories and Classification
Service Categories Internet Information Resources ~ Community/Social Services Occupations ~ Immigration Issues ; Internet Information Resources ~ Immigration Issues ; Issue Advocacy ~ Immigration Issues ; Planning/Coordinating/Advisory Groups ~ Immigration Issues ; Professional Skills Development Support ~ Immigration Issues ; Spouse/Intimate Partner Abuse Prevention

Agency Overview

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