Record #: ONT00060 | Last Full Update: 27 Apr 2022 |
Contact Information | |
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Toll Free Phone | 811 |
TTY Phone | 1-866-797-0007 |
Crisis Phone | Call 911 in emergencies |
Agency Information | |
Legal Status | (30) Provincial Government |
Established | 2000 |
Funding | Provincial - MHLTC |
Description and Service Details | |
Description (Service) | Free, confidential access to registered nurses trained to help people decide about appropriate options for care * does not provide a diagnosis or provide medication nor does it replace the need for regular medical check-ups * in a medical emergency call 911 immediately Information and services include: Chat online: Live chat tool allows you to send our staff an instant message and receive back health information and advice on a broad range of topics * chatting with a Health Care Navigator or Registered Nurse is an online alternative to calling 811 * topics include:
Check your symptoms: Assessment tool helping you learn more about your symptoms and get advice on your following steps Medical library: Medical library with common conditions, symptoms, treatments and prevention Mental health support: Mental health support available daily 24 hours Formerly Telehealth Ontario Health Care Connect - Referral service to link Ontario residents without a regular family health care provider with doctors and nurse practitioners who are accepting new patients Dietitian Counselling Service - Call or chat online to speak with a dietitian for advice and information on nutrition and healthy eating * confidential service Refugee HealthLine - Refugees can connect with health care providers who deliver transitional health care and services, including primary care, specialist care, and mental health supports * transitional care includes initial assessments, care, and referrals to other health services |
Hours | Daily 24 hours |
Areas Served | Ontario |
Boundaries | Ontario |
Eligibility | Residents of Ontario * health insurance number not required |
Application | No referral required - call or chat online |
Languages | English ; French |
Fees | Free |
Site Information | |
Located In Community | Toronto Downtown Central |
Physical Access | Not Applicable |
Categories and Classification | |
Service Categories | General Health Education Programs ; Medical Information Services ; Nutrition Education |