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PDF (New Window)| Record #: ONT00060 | Last Full Update: 06 May 2021 |
| Contact Information | |
|---|---|
| Toll Free Phone | 1-866-797-0000 |
| TTY Phone | 1-866-797-0007 |
| Crisis Phone | Call 911 in emergencies |
| Website | www.ontario.ca/page/get-medical-advice-telehealth-ontario |
| Agency Information | |
| Legal Status | (30) Provincial Government |
| Established | 2000 |
| Funding | Provincial - MHLTC |
| Description and Service Details | |
| Description (Service) | Free, confidential access to registered nurses trained to help people decide about appropriate options for care * provides health advice or general health information on topics including:
Does not provide a diagnosis or provide medication nor does it replace the need for regular medical check-ups Specialized support for dementia caregivers: Nurses will connect family caregivers of people with dementia to support, advice, and referral, particularly when other services are closed Dietitian Services: Call to speak with a dietitian for advice and information on nutrition and healthy eating * available Mon-Fri 9am-5pm Smoking Cessation Services: Trained Care Coaches providing free, evidence-based coaching and information to assist with cessation and harm reduction behaviour change goals * community resources and service referrals to local supports are offered * service is available daily 24 hours |
| Hours | Daily 24 hours |
| Areas Served | Ontario |
| Boundaries | Ontario |
| Eligibility | Residents of Ontario * health insurance number not required |
| Application | No referral required - call |
| Languages | English ; French |
| Fees | Free |
| Site Information | |
| Located In Community | Toronto Downtown Central |
| Physical Access | Not Applicable |
| Categories and Classification | |
| Service Categories | General Health Education Programs ; Medical Information Services ; Nutrition Assessment Services ; Specialized Information and Referral ~ Dementia |