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Heart House Hospice

Site: Hospice Palliative Helpline

Contact Information
Office Phone 905-667-1865
Crisis Phone 905-667-1865, 24 hours
Primary Contact Jodi Pereira, Director of Community Programs; Phone: 905-712-8119 ext 224; Email:
Agency Information
Legal Status (50) Non Profit
Description and Service Details
Description (Service) Helpline providing emotional support and end of life care planning
  • counselling by telephone
  • end of life care planning
  • bereavement counselling
  • clinical questions answered by on-call palliative nurse practitioner
  • connections to community and spiritual supports
  • consultation and supportĀ to frontline service providers
Administered by Heart House Hospice in partnership with Dorothy Ley Hospice and Acclaim Health of Oakville (see separate listings) as well as the Mississauga Halton Palliative Care Network
Hours Mon-Sun 24 hours
Areas Served Brampton ; Etobicoke ; Halton Region ; Mississauga
Boundaries Etobicoke, Brampton, Mississauga, Halton Region
Eligibility Individuals and families living with life threatening or terminal illness with an expected prognosis of less than 12 months or who have been diagnosed with COVID-19, bereaved families, and frontline service providers supporting clients who need palliative care or who have been diagnosed with COVID-19

Residency Requirements: Etobicoke, Brampton, Mississauga, Halton Region
Application Call for service
Languages English
Fees None
Site Information
Located In Community Mississauga
Address & Map
855 Matheson Blvd E
Unit 1
Mississauga, ON
Canada L4W 4L6
View Google Map
Intersection Kennedy Rd and Matheson Blvd E
Mailing Address 855 Matheson Blvd E 
Unit 1 
Mississauga, ON 
Canada L4W 4L6
Physical Access Fully Accessible
Categories and Classification
HCSD Main Heading COVID-19 ; Government / Legal ; Health Care ; Palliative Care / Grief
HCSD Sub Heading Bereavement / Grief Support ; Community Legal Services ; Hospice / Palliative Care ; Supports for Families ; Supports for Fronline Workers ; Supports for Older Adults
Service Categories Bereavement and Grief Counselling ; Caregiver Counselling ~ Terminal Illness ; First Responder Trauma Counselling ~ COVID-19 ; Hospice Care Referrals ; Living Wills ; Pastoral Care ; Talklines/Warmlines ~ Death and Dying Issues ; Terminal Illness Counselling

Agency Overview

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