Burlington. Transit

Site: Customer Service

Record #: BTN0325
Last Full Update: 12 Sep 2024

Memos and Bulletins

Public Comments

New Customer Service Location: Burlington GO Station, 2101 Fairview St

  • the former Downtown Terminal is open on reduced hours only until April 12, 2025

Subsidized Passes for Low-Income Transit (SPLIT) Program provides free monthly bus passes to low-income students and adults, see separate listing here

Contact Information

Office Phone Customer Service 905-639-0550; 
Specialized Transit 905-639-5158
Toll Free Phone 1-877-213-3609 ext 7154
Fax 905-335-7878
E-Mail contactbt@burlington.ca
Website burlingtontransit.ca
Social Media X (Twitter) X (Twitter)

Agency Information

Description (Agency)

Public transportation bus service, operated by the City of Burlington

Legal Status (10) Local Government
Primary Executive Catherine Baldelli, Director of Transit; Phone: 905-639-0550
Funding City / Town ; Fees

Description and Service Details

Description (Service)

Offers:

  • fixed routes throughout the city
  • routes with connections to Hamilton, Oakville and GO Transit routes
  • Specialized Transit for riders with mobility needs, for more information see separate listing here

Route Maps and Schedules:

Fares:  

Full PRESTO services available at Customer Service

Hours

Customer Service:

  • Mon-Fri 8 am-6 pm
  • Sat 10 am-2 pm

Transit Service: see website for regular and holiday hours

Areas Served Burlington ; Hamilton (City of) - connections (downtown) ; Oakville - connections
Eligibility No restrictions
Application

No application required

Languages English
Fees Service - fare payment by PRESTO card or cash (exact change) ;

Free fares for:

  • children 12 and under
  • youth ages 13–19 weekdays after 6 pm and all day on weekends
  • adults 65 and older all day, every day (PRESTO card required)

Site Information

Located In Community Burlington
Address & Map
Burlington GO Station
2101 Fairview St
Burlington, ON L7R 0E5
 
View Google Map
Intersection Brant St and Fairview St
Mailing Address c/o Administration Offices 
3332 Harvester Rd 
Burlington, ON L7N 3M8
Physical Access Fully Accessible

Categories and Classification

Agency Overview


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