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Contact Information
Office Phone Mon-Sun 24 hours 905-825-6000 or call 3-1-1
Toll Free Phone 1-866-442-5866
TTY Phone 905-827-9833
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Primary Contact Tamara Warwick, Support Services Coordinator; Phone: 905-825-6000 ext 4649; Email:
Agency Information
Legal Status (20) Regional Government
Established 1 Jan 1995
Primary Executive Andrea Pohl, Director, Services for Seniors; Phone: 905-825-6000 ext 7990; Email:
Alternate Executive Laurie Maratovich, Manager, Community Support Services; Phone: 905-825-6000 ext 8502; Email:
Funding Provincial ; Fees
Description and Service Details
Description (Service) Provides an Assisted Living program to eligible tenants of Wellington Terrace and the surrounding neighbourhood
  • from Maple Ave east to Drury Lane 
  • south to Lakeshore and north to QEW
Support can include, but is not limited to:
  • personal care including showering  
  • dressing/undressing  
  • assistance with pre-measured medication  
  • reassurance  
  • safety checks
Those who qualify for personal care services may also be eligible for:
Hours Office Mon-Fri 8 am-4 pm
Areas Served Burlington
Boundaries Boundaries for the neighbourhood surrounding Wellington Terrace are south to the lake, north to the QEW, west to Maple Ave and east to Drury Lane
Eligibility Ages: 65 year(s) and up 
Designed to support high risk seniors, aged 65+ who have complex needs, and who are medically stable 
These services are currently available to individuals who:
  • live in their own private home, or within a residential setting such as an apartment building or senior citizens' residence 
  • demonstrate a need for daily access to personal support services throughout a 24 hour period (with or without homemaking services) on a frequent basis 
  • are able to direct their own care or have a substitute decision maker or a live-in caregiver to direct care 
  • are able to communicate their needs (with or without aides)
Application Housing application: HATCH (Halton Access to Community Housing) 905-825-6000 
To apply for Assisted Living, contact the Home and Community Care Support Services Burlington Office: 905-639-5228 or 1-800-810-0000
Languages English
Fees Program - minimal monthly charge for access to meal services in the onsite cafe ; None - Assisted Living personal support services ; Fee assistance available for housing assistance ; assistance is provided by Halton Region.
Site Information
Located In Community Burlington
Address & Map
Wellington Terrace
410 John St
Burlington, ON L7R 4P5
View Google Map
Intersection Brant St and Lakeshore Rd
Physical Access Fully Accessible - 24 barrier free units * some units have roll-in showers
Categories and Classification
HCSD Main Heading Disabilities ; Health Care ; Older Adults
HCSD Sub Heading Home Support ; Home Support Programs ; Programs for Home Support
Service Categories Homemaker Assistance ~ Older Adults ; In Home Meal Preparation ~ Older Adults ; In Person Reassurance/Monitoring Programs ~ Older Adults ; Personal Care ~ Older Adults

Agency Overview

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