Contact Information

Office Phone General Inquiry: 416-326-7160, Employment Standards Call Centre
Toll Free Phone 1-800-531-5551, Employment Standards Call Centre
TTY Phone 1-866-567-8893, Employment Standards Call Centre
Fax 416-326-7061

Description and Service Details

Description (Service)

Administers and enforces the Employment Standards Act, 2000

Guide to the Employment Standards Act, 2000

Provides for minimum terms and conditions of employment:

  • sets out maximum number of hours that can be worked in a day or week, minimum daily, weekly or biweekly rest periods, and rules for overtime pay
  • establishes the minimum wage rates
  • General rates, Oct 1, 2022: $15.50 per hour, increasing to $16.55 per hour Oct 1, 2023
  • Students under 18 years, Oct 1, 2022: $14.60 per hour, increasing to $15.60 Oct 1, 2023
  • establishes vacation pay and paid public holidays -- New Year's Day, Family Day, Good Friday, Victoria Day, Canada Day, Labour Day, Thanksgiving, Christmas Day, Boxing Day
  • prohibits unequal pay for equal work on the basis of sex
  • prohibits discrimination on bases such as sex, age or marital status in employer-provided benefit plans
  • establishes entitlement to various categories of leave such as sick leave, pregnancy and parental leave, caregiver leave, or personal emergency leave
  • 8 days unpaid emergency leave per calendar year (3 days for personal illness; 3 days for family responsibilities such as illness of child or spouse; 2 days for bereavement leave)
  • forbids lie detector testing
  • obliges employers to provide notice of termination or pay in lieu
  • obliges employers to provide severance pay to terminated employees when applicable
  • permits retail store workers to refuse work on Sunday and public holidays under particular circumstances
  • protects the rights of domestic workers and homeworkers

Mon-Fri 8:30 am-5 pm

Areas Served Ontario
Eligibility Employees, including temporary foreign workers, or employers

Residency Requirements: Ontario

Call for information ; online information or claim filing at

Languages Other languages may be available

Site Information

Located In Community Toronto
Address & Map
400 University Ave
9th Fl
Toronto, ON
Canada M7A 1T7
Mailing Address 400 University Ave 
9th Fl 
Toronto, ON 
Canada M7A 1T7
Physical Access Not applicable - no walk-in service

Agency Overview

Similar Service(s)

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