Contact Information

Office Phone General inquiry: 905-273-7800 ; 416-326-7160, Employment Standards Call Centre
Toll Free Phone 1-800-268-2966, Mississauga Office
TTY Phone 1-866-567-8893, Employment Standards Call Centre
Fax 905-615-8853

Agency Information

Legal Status (30) Provincial Government

Description and Service Details

Description (Service)

Administers and enforces the Employment Standards Act, 2000

Guide to the Employment Standards Act, 2000

Provides for minimum terms and conditions of employment:

  • sets out maximum number of hours that can be worked in a day or week, minimum daily, weekly or biweekly rest periods, and rules for overtime pay
  • establishes the minimum wage rates
  • General rates, Oct 1, 2022: $15.50 per hour, increasing to $16.55 per hour Oct 1, 2023
  • Students under 18 years, Oct 1, 2022: $14.60 per hour, increasing to $15.60 Oct 1, 2023
  • establishes vacation pay and paid public holidays -- New Year's Day, Family Day, Good Friday, Victoria Day, Canada Day, Labour Day, Thanksgiving, Christmas Day, Boxing Day
  • prohibits unequal pay for equal work on the basis of sex
  • prohibits discrimination on bases such as sex, age or marital status in employer-provided benefit plans
  • establishes entitlement to various categories of leave such as sick leave, pregnancy and parental leave, caregiver leave, or personal emergency leave
  • 8 days unpaid emergency leave per calendar year (3 days for personal illness; 3 days for family responsibilities such as illness of child or spouse; 2 days for bereavement leave)
  • forbids lie detector testing
  • obliges employers to provide notice of termination or pay in lieu
  • obliges employers to provide severance pay to terminated employees when applicable
  • permits retail store workers to refuse work on Sunday and public holidays under particular circumstances
  • protects the rights of domestic workers and homeworkers

Mon-Fri 8:30 am-5 pm

Areas Served Dufferin County ; Halton Region ; Peel Region
Eligibility Employees, including temporary foreign workers, or employers

No walk in service ; call for information ; online information or claim filing at

Languages Other - other languages may be available

Site Information

Located In Community Mississauga
Address & Map
Erindale Corporate Centre, 1290 Central Pkwy W
4th Fl
Mississauga, ON
Canada L5C 4R3
View Google Map
Intersection Erindale Station Rd and Burnhamthorpe Rd W
Mailing Address Erindale Corporate Centre, 1290 Central Pkwy W 
4th Fl 
Mississauga, ON 
Canada L5C 4R3
Physical Access Not applicable - no walk-in service

Agency Overview

Similar Service(s)

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