IMPORTANT NOTE: On Jan 12, 2021, the Ontario Government declared a State of Emergency and issued a stay-at-home order, which came into effect Jan 14, 2021 and will last until at least Feb 11, 2021

Services listed below may be impacted in response to increased restrictions. Please contact agencies or programs listed here prior to visiting in person in order to receive up to date information on services

Contact Information
Office Phone Mon-Sun 24 hours 905-825-6000 or call 3-1-1
Toll Free Phone 1-866-442-5866
TTY Phone 905-827-9833
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Agency Information
Legal Status (20) Regional Government
Established December 2013
Funding Regional / Municipal
Description and Service Details
Description (Service) A service that helps individuals access and maintain safe and affordable housing. 
Services include: 
Telephone support service 
* get answers to general questions about housing by calling 3-1-1 
One-to-one support 
* for individuals who are having difficulty finding or maintaining their housing 
* connects individuals with community services and resources  
* advocates on behalf of renters with landlords and social service agencies 
* an appointment must be booked by calling 3-1-1 
* appointments are available on specific days in Burlington, Georgetown, Milton and Oakville 
Halton Rent Connect 
A free service for renters and landlords. 
* links to housing supports in Halton 
Landlord Engagement Specialist 
* can help landlords resolve tenant issues 
* provides direction to community resources that can help with the Residential Tenancies Act Link to external site and other responsibilities as a landlord 
* post rental vacancies for free on the listing service through Halton Rent Connect 
Halton HomeShare  
* a new housing option that offers a home provider and home sharer the ability to live in affordable shared accommodation
Hours Office Mon-Fri 8:30 am-4:30 pm
Areas Served Halton Region
Eligibility No restrictions
Application Call 3-1-1 for information
Languages English ; Interpretive Services
Fees None
Site Information
Located In Community Halton Region
Address & Map
Oakville Corporate Centre
690 Dorval Dr, 7th Floor
Oakville, ON L6K 3X9
Intersection Dorval Dr and Wyecroft Rd
Physical Access Fully Accessible
Categories and Classification
HCSD Main Heading Government / Legal ; Housing / Shelter
HCSD Sub Heading Community Legal Services ; Help to Find Housing
Service Categories Home Rental Listings ; Housing Search Assistance ; Landlord Rights Information/Counselling ; Tenant Readiness Education Programs ; Tenant Rights Information/Counselling

Agency Overview

Services at this Location

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