Programs that accept and, where possible, attempt to resolve complaints regarding improper, unethical or illegal practices in the provision of housing.

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Registries established by cities, towns, townships and other municipalities which contain the current residential addresses of nonresident owners of rental property located within their jurisdiction. The registries are generally established by law and provide a way to identify and contact landlords when there are problems with rental property. Rental property owners (or their agents) are required to maintain their address on file whether the property is occupied or vacant and must inform the municipality if there is a change in their residential address.

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Programs that provide a hotline, website or other mechanisms that people can use to report alleged lease violations and other forms of fraud by tenants residing in public or subsidized housing communities. These programs also generally accept complaints about landlords who do not adequately maintain their property.

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Programs that provide assistance for people who are experiencing an unexpected financial crisis and have insufficient resources to obtain essential services or to meet expenses in situations where financial assistance related to their specific circumstance is unavailable. Monetary assistance may be in the form of immediate cash, loans, cheques or vouchers.

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