Acclaim Health

Site: Oakville - Head Office

Service: Home Care

Record #: MHH0373
Last Full Update: 02 Apr 2024

Contact Information

Office Phone 905-827-8800
Toll Free Phone 1-800-387-7127
Fax 905-827-3390
Social Media Facebook Facebook, Instagram Instagram, LinkedIn LinkedIn, Twitter Twitter, YouTube YouTube
Primary Contact Erin Hartwell, Director, Home Care; Phone: 905-827-8800 ext 2207
Alternate Contact Alissa Oliver, Director, Private Care and Customer Support; Phone: 905-827-8800 ext 2050; Email:
Contact Form

Agency Information

Legal Status (50) Non Profit
Established 1930
Primary Executive Kelly McWilliams, Director, Health Services; Email:
Funding Ontario Health (Central) * United Way of Oakville * Donations * Ontario Trillium Foundation

Description and Service Details

Description (Service)

Develops and delivers client-focused community health, support and volunteer services * assists people with health care needs in their own home and community

Nursing services include: 
Visiting nursing

  • normally between 8 am and 12 noon daily, although arrangements can be made for visits at other times

Shift nursing

  • available for blocks of time from four to 24 hours a day for those clients requiring extended care

Specialty nursing

  • nurses who are specialized in palliative care, hospice care, pediatrics, continence management, enterostomal therapy, and wound care

Nursing clinics
Depending on the type of nursing care, patients can be treated at one of three nursing clinics in Burlington, Oakville or Milton * the clinics are for Acclaim Health Home and Community Care Support Services patients only and are not open to the general public

Personal Support Workers (PSWs) provide home and personal care to those who are elderly * recovering from surgery * illness or injury * living with dementia and other cognitive impairments * adults and children with special needs * facing terminal illness * minimum booking is three hours of care

Services include:

  • bathing
  • skin care
  • dressing
  • grooming
  • feeding
  • exercise
  • general supervision
  • medication supervision
  • caregiver relief
  • laundry
  • meal planning and preparation

Halton Region Lifeline
Partnered with Philips Lifeline Medical Alarm * for anyone who lives alone * is at risk for falls * is recovering from surgery * is managing a medical condition * or for a caregiver for who needs peace of mind * 50% off installation for Acclaim clients

Private care services are also available

  • personal support
  • nursing care
  • foot care (fees vary depending on client's specific foot care needs) * club members attending Adult Day Programs can access foot care on site during their regular day
  • housekeeping
  • companionship
  • grocery shopping assistance
  • meal preparation
  • transportation to appointments
  • safety phone calls check
  • pricing is dependent on the level and duration of care required

Service: Daily 24 hours
Customer service team: Mon-Sun 7am-11pm * urgent calls are monitored by an on-call Supervisor Mon-Sun 11pm-7am

Areas Served Halton Region
Boundaries Halton Region
Eligibility Adults and children with special needs * no restrictions

Call * no referral required for private-pay services * in-home assessment required for service

Languages English
Fees Varies per program

Site Information

Site Location Oakville (West Oakville)
Located In Community Oakville
Address & Map
2370 Speers Rd
Oakville, ON L6L 5M2
View Google Map
Intersection Bronte Rd and Speers Rd
Physical Access Fully Accessible


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